Operations Agents

Dedicated capacity and resources provided by AI Ops Agents

Intelligent Data Onboarding

AI Form collects unstructured data and turns it into structured insights at scale

Workforce Management

Bring workforce together with diverse employee-facing services

Development Platform

Acho Studio is a low-code dev platform that turns data into business applications

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Medallia

Medallia provides customer and employee experience management software that helps businesses collect feedback, insights and drive continuous improvement.

  • Customers
  • Leads
  • Contacts
  • Campaigns
  • Emails
  • Sales Orders
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AI Operation Agent
Company Data
Company Knowledge
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AI Decision Framework
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AI Operation Tools
Business Actions
Incident Documentation
Investigation
Action Planning
Employee Notification
Record Keeping

Use Medallia for your operation

Project Initiation / Change Request

Propose new projects or request scope, schedule, or resource changes to active projects.

ModuleOperations
EntityProject
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Landing Page Performance Tracking

Measure conversions, bounce rates, and engagement for marketing landing pages.

ModuleMarketing
EntityCampaign Analytics / Web Tracking
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Customer Feedback/Survey (e.g., Net Promoter Score)

Collect feedback on customer satisfaction to drive improvements and retention.

ModuleSales
EntityCustomer Engagement
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Quote/Proposal Request

Allow prospects to formally request pricing or proposals for services/products.

ModuleSales
EntityQuote Request
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