Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Allow employees to update personal, banking, or emergency contact details.
Report and schedule repairs or preventive maintenance of equipment or infrastructure.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Automatically send follow-up emails or content based on lead behavior.
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