Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Allow users to request product demos or free trials, signaling strong buying intent.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Allow employees to update personal, banking, or emergency contact details.
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