Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Automatically send follow-up emails or content based on lead behavior.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Allow employees to update personal, banking, or emergency contact details.
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