Freshworks
Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
- Customers
- Leads
- Contacts
- Accounts
- Opportunities
- Cases
- Tickets
- Chats
- Emails
- Calls
Use Freshworks for your operation
Expense Report
Submit and track employee or departmental expenses for reimbursement or accounting.
Sales Order Request
Initiate the purchase process based on a finalized quote or customer intent.
Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Budget Request/Approval
Request and approve budgets for projects, departments, or initiatives.