Zendesk Sunshine
Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
- ObjectTypes
- ObjectRecords
- RelationshipTypes
- RelationshipRecords
- ObjectTypePolicies
- Jobs
Use Zendesk Sunshine for your operation
Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Exit Interview
Collect feedback from departing employees for retention and process improvement.
Content/Post Management
Schedule and manage blog posts, social media updates, and SEO-optimized content.
Return Management
Manage order returns, process returned goods, and update inventory accordingly.