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Zendesk Support
Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
- Tickets
- Ticket Audits
- Ticket Comments
- Ticket Metrics
- Satisfaction Ratings
- SLA Policies
AI Operation Agent
Company Data
Company Knowledge
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AI Decision Framework
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AI Operation Tools
Your Business Process
Use Zendesk Support for your operation
Supplier / Vendor Registration
Onboard and approve new vendors with necessary compliance and financial information.
Module:Operations
Entity:Vendors
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Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Module:Sales
Entity:Customer Engagement
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Equipment Checkout
Track the allocation and return of tools, devices, or shared equipment.
Module:Operations
Entity:Equipment Usage
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Invoice
Issue billing documents to customers for goods or services provided.
Module:Finance & Accounting
Entity:Invoice
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