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Zendesk Talk
Zendesk Talk is cloud-based call center software that helps companies provide more personal, productive phone support.
- Agents Overview
- Agents Activity
- Calls
- Current Queue Activity
- Greetings
- IVRs
AI Operation Agent
Company Data
Company Knowledge
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AI Decision Framework
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AI Operation Tools
Your Business Process
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Damaged/Expired Goods Report
Report unusable stock and remove it from inventory.
Module:Inventory Management
Entity:Inventory Adjustment / Incident
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Quote/Proposal Request
Allow prospects to formally request pricing or proposals for services/products.
Module:Sales
Entity:Quote Request
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Leave / Time-Off Request
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Module:Human Resources
Entity:Time-Off Request
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Inventory Count / Audit
Periodic reconciliation of physical stock with system records.
Module:Inventory Management
Entity:Inventory Count / Cycle Count
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